Get help without leaving Insight Cloud

Profile menu: Get Support & Share Feedback

Getting help and sharing feedback is now even easier.

From your profile menu, you can message our support team, give feedback, catch up on product updates, or browse the Help Center.

When submitting any feedback, add a screenshot, file, or screen recording to show us what you are seeing. You can also set an urgency level so we know when something is blocking your work.

Go to your profile avatar in the bottom-left corner and select Get Support, Share Feedback, What’s New, or Help Center.

Profile avatar (bottom-left) → Get Support, Share Feedback, What’s New, or Help Center.

Our team monitors support requests Monday through Friday, from 9 AM to 5 PM Eastern. If you are unable to sign in, reach out to us at support@seekinsights.com.

Details in Help Docs →