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Error accessing My Apps page
User reported a 500 error when attempting to open the 'My Apps' page at https://cloud.seekinsights.com/my-apps.
Not Planned
When Sigma Woorkbook_Id's Include Extra '/' all app embeds fail to load for that org
Customers were reporting that their apps are not loading, and instead throwing a 500 error. None of their apps were loading correctly, not just one or two.
Planned
Creating Custom Role from an existing role does not copy permissions
When creating a custom role and copying from an existing role as a base set of permissions, permissions are not actually copied over. You are just left with a blank new role.
Profile Picture Update Fails with 422 Error
A user reported receiving a 422 error message when attempting to update their profile picture. The error message indicates 'Field required' for 'icon'. The issue was reported on 2026-08-10 at 8:33 pm America/Managua. System details include Windows NT 10.0, Microsoft Edge 99.0.0.0. A recording of the issue is available.
Cannot edit Contact Us text fields with notification panel open
The customer reported an issue where text fields within the 'Contact Us' section become uneditable when the notification panel is open. This prevents the user from providing feedback on the notification panel while simultaneously viewing it. Steps to Reproduce: 1. Click on the notification bell. 2. Click on the profile icon and select 'Contact Us'. 3. Attempt to type into the text field. The text field locks and does not accept input. Reported on: 2026-08-11 Platform: macOS >=10.15.7 Browser: Chrome 99.0.0.0
Enhance 'No apps available' message in Intelligence Chat
The customer reports that when using the '@' symbol in the intelligence chat without having access to any applications, an info tip displays 'No apps available'. The customer suggests enhancing this message to include brief guidance on how a user can gain access to an app, as the current message does not provide next steps.
User Level and Team Level App Access Confusion
Users, specifically administrators, have noticed confusion in the application when revoking app access from a team / user, but users still have direct user / team. The successful revocation is reported, but the user still has access to the app.
UI/UX Feedback: Org Settings Page Improvements
Customer submitted feedback regarding the user interface and experience on the organization settings page (URL: https://cloud.seekinsights.com/org/03b548bf-4d21-4f48-934a-0f7fbec4187/settings). The feedback includes three main points: 1. **Organization Name Visibility**: The organization name is not easily visible unless on the specific settings screen. A suggestion was made to include it in the sidebar header. 2. **Addons Area Design**: The "addons" section is perceived as poorly designed, with vertically stacked switches. The customer suggests adding explanatory text next to each switch (potentially leveraging existing tooltips) or replacing them with feature flags. 3. **"Delete Doc repo" Button Clarity**: The function of the "Delete Doc repo" button is unclear. The customer recommends adding a dedicated explanation section for this feature.
Report access revocation fails with team-granted access
The customer reports an issue where revoking direct report access from a user fails if the user also has access to the report via team membership. When an administrator attempts to revoke direct access from a user's Reports tab, the system displays "Report access updated successfully," but the access is not actually removed. The user retains full access through their team, the report remains in their "My Reports" section, and the "Access" badge on the admin page persists. No warning is provided in the admin UI to indicate that the report is team-shared, unlike some app-access scenarios where warnings appear. This leads to a silent failure where the system reports success despite no change occurring.
Request to Display Total Counts in Filters Tab
A customer has requested the application display total counts within the filters tab of the app store. This would provide users with visibility into the number of items associated with each filter option.
UI Bug: menu item appears clickable but is unresponsive
Customer reported an issue where the item within a popout menu appears clickable but is unresponsive. When hovering, the item changes to a grey color, indicating a clickable state. However, clicking the item does not trigger any action. The issue was reported on 2026-08-11 from a Windows NT 10.0 system using Chrome 8.0.0.0. A recording of the issue has been provided.
Intelligence unusable on narrow viewports (Intelligence & Home pages)
The Insight Cloud application is reported as unusable on narrow viewports. Specifically, the Intelligence page and Home page are affected. The customer requests that these pages be adjusted to provide a functional user path from login to the Intelligence section on mobile devices.
Under Consideration
Submit button lacks progress indicator and double-click prevention
The customer reports that when a submission is in progress, there is no visual indication of activity, and the submit button does not disable, allowing for multiple clicks. This behavior was observed on the app settings page at https://cloud.seekinsights.com/seek-admin/orgs/03b548bf-4d21-4f48-934a-a0f7fbec4187/apps/1f9bb014-8d44-4a7d-9b96-0a4354cfa978/app-settings. The issue was reported by max@seekinsights.com. A recording is provided for further context.
Notification count click unresponsive on Insight Cloud
Customer reports an issue where clicking the numerical notification count adjacent to the bell icon on the Insight Cloud platform does not open the notification panel. The panel only opens when the user clicks directly on the bell icon. This behavior was observed on 2026-08-11 using Chrome 8.0.0.0 on Windows NT 10.0.
Incorrect Breadcrumb Display on First-Level Settings Pages
The customer reported that breadcrumbs are incorrectly displayed on first-level settings pages, specifically referencing https://cloud.seekinsights.com/org/03b548bf-4d21-4f48-934a-0f7fbec4187/customization/homepage-widgets. The expectation is that these pages should have empty breadcrumbs, similar to other first-level settings pages. A back button or breadcrumb navigation should only appear when navigating one level deeper into the settings.
Incorrect Username Display in Welcome Message
Customer reported that the welcome message "We're glad to see you again, @user." on home pagedisplays "@user" instead of their actual name.
Under Consideration
App Settings not opening from Org Settings
When upgrading apps, clicking 'Open App Settings' occasionally fails to open the settings page.
Under Consideration
New Variant form resets on duplicate parameter error
When attempting to create a new variant, if duplicate parameters are entered, the form closes and resets upon error. This results in the loss of all previously entered data, requiring the user to re-enter all fields from scratch instead of simply correcting the duplicate parameters.
Under Consideration
Auto refresh after deleting a variant
Deleting a variant does not immediately update the variant list. The deleted variant remains visible until the page is manually refreshed or re-navigated.
Under Consideration
Duplicate Variant Names & Create Button Not Disabling
The system allows the creation of multiple variants with the same name, making them difficult to distinguish. The 'Create' button for new variants does not disable after the initial click, which can lead to duplicate submissions or unnecessary backend calls if clicked multiple times.