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Profile Picture Update Fails with 422 Error
A user reported receiving a 422 error message when attempting to update their profile picture. The error message indicates 'Field required' for 'icon'. The issue was reported on 2026-08-10 at 8:33 pm America/Managua. System details include Windows NT 10.0, Microsoft Edge 99.0.0.0. A recording of the issue is available.
Cannot edit Contact Us text fields with notification panel open
The customer reported an issue where text fields within the 'Contact Us' section become uneditable when the notification panel is open. This prevents the user from providing feedback on the notification panel while simultaneously viewing it. Steps to Reproduce: 1. Click on the notification bell. 2. Click on the profile icon and select 'Contact Us'. 3. Attempt to type into the text field. The text field locks and does not accept input. Reported on: 2026-08-11 Platform: macOS >=10.15.7 Browser: Chrome 99.0.0.0
Notification count click unresponsive on Insight Cloud
Customer reports an issue where clicking the numerical notification count adjacent to the bell icon on the Insight Cloud platform does not open the notification panel. The panel only opens when the user clicks directly on the bell icon. This behavior was observed on 2026-08-11 using Chrome 8.0.0.0 on Windows NT 10.0.
Incorrect Username Display in Welcome Message
Customer reported that the welcome message "We're glad to see you again, @user." on home pagedisplays "@user" instead of their actual name.
Consistent placement for table pagination controls
User feedback has been to have a consistent placement and experience for the table pagination controls so they will always be placed in the same location. They find it confusing to see pagination in different places in the platform depending on the screen.
Event End Date Cannot Be Cleared After Initially Set
A user reported an issue where an event's end date, once added, cannot be cleared or removed during subsequent edits.
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Scheduled AI Prompts in Feeds
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